Support

Contact

Send your request to support@aptoma.com

Add links, screenshots, and any other relevant information

If urgent (24/7/365), please place a follow-up call to +47 40 48 00 15

To get fast and efficient help, please make sure to include all relevant information.

We review emails business days between 09:00 and 15:00 CET/CEST.

You can find our documentation here.

Status

Monitor your inquiries here: https://support.aptoma.no/hc/en-us/requests. If you are a first time user of Aptoma’s Zendesk, please use the “Have you emailed us? Get a password“-feature.

Monitor our service operations status: https://aptomastatus.com. If you are a super-user, you should make sure to subscribe to relevant AMP-services to get real-time information about any service maintenance and/or issues.

Monitor our deployment logs here for the past 72 hours: https://aptoma.com/tech