Support

Status

Monitor your inquiries here: https://support.aptoma.no/hc/en-us/requests. If you are a first time user of Aptoma’s Zendesk, please use the “Have you emailed us? Get a password“-feature.

Monitor our service operations status: https://aptomastatus.com. If you are a super-user, you should make sure to subscribe to relevant AMP-services to get real-time information about any service maintenance and/or issues.

Monitor our deployment logs here for the past 72 hours: https://aptoma.com/deploys

Invoice and other business inquiries

If you have a question about an invoice, or other business related questions, please reach out by email.

• Invoice: invoice@aptoma.com
• Other business: post@aptoma.com

Testimonials

Tom Lekang and Thomas Nordby, Amedia, 2024

We've successfully automated 100 newspapers in just over a year. Each 6-7 batch of newspapers only needed one day of training and one day of Q&A, before senior and junior page editors alike were comfortable with automated workflows using Print Automation.

Kjersti Kvile, Fiskeribladet, DN Media Group, 2024

Print editor positions are down approx. 80% (down to only 0.5 positions) since using Print Automation. We are now able to do the editing with the left hand, so to speak. This frees time for journalism and digital editing.

Jarle Grivi Brenna, Verdens Gang AS (VG.no), 2023

The collaborative features of DrEdition Front Pages enables us to update the front page quicker. It's been working really well for us.

Endre Lilletvedt, Bergens Tidende AS (part of Schibsted AS), 2023

In 2023, while using Print Automation, Bergens Tidende won the European Newspaper of the Year award for regional newspapers. Print Automation has made our design and typography more consistent and thus much improved our overall newspaper design. Print Automation has also freed time and energy needed for creating big award-winning newspaper stories.

Robin Ettinger Julsgaard, Nordjyske Medier A/S 2022

― “We wanted to give our journalists as much time as possible to write (...) so we began to explore the possibility of integrating Desk-Net to Aptoma.”

The results speak for themselves with an 80 percent increase in production efficiency, according to this case-study published by Desk-Net.

Fredric Karén, SVP Editorial (digital transformation) Schibsted at WAN-IFRA 2022:

[Schibsted] News Media made a decision to invest in Aptoma print automation technology with the ambition to move away from NewsPilot/InDesign and at the same time implement a new editorial workflow to obtain long term efficiencies.

Espen Moe, NHST Media Group 2021:

Print Automation has worked well both strategically and operationally for Dagens Næringsliv and Fiskeribladet. We have good reasons to expect similar results for our other NHST-titles.

Jesper Nørgaard, Jysk Fynske Medier 2020:

It was a pleasure working with Aptoma during the setup-project. Our inquiries and needs were timely answered. Aptoma keep what they promise. I like how they say no instead of maybe, when necessary. We now have an editorial production workflow appreciated by both journalists and editors. We look forward to refining our workflow further together with Aptoma, to our mutual benefit.

Christian Stavik, Berlingske Media 2018:

Our bounce rate has never been lower, and reading time has never been higher on BT.dk. The quality of DrEdition as a technology and Aptoma’s product and technology advice has been crucial for our accomplishments. We now consider our front page performance to be best in class.

Trond Sundnes, NHST Global 2018:

We are seeing up to 15 pageviews per visit, on average, when using Swipe Editions to publish our national daily in the evening.

WAN-IFRA, 2015

Aftenposten+ powered by Aptoma and Agens technology wins price for world's best tablet newspaper app. A further progressed version of the same article layout technology is now powering Print Automation.

Designer and judge Mario García to describe it as, “One of the best newspaper tablet editions: clarity of navigation, excellent combination of short and long content. Good photography and an overall look and feel that reflect the spirit of Aftenposten. Bravo.”

Espen Olsen Langfeldt, VG 2014:

We can now provide a far better VG+ product that creates a more active reader and better sales, as well as a production solution with much lower staffing than we had when using tools from other vendors

Anette Mellbye, Aftenposten 2014:

Already at the first LayoutPreview demo we were hooked. As the CEO of Aftenposten Mobil, I could immediately see that LayoutPreview could increase the value of our Aftenposten Pluss product.

Before introducing LayoutPreview into the workflow, user adoption and user satisfaction to Aftenposten Pluss had stagnated. The new version now has received massive positive feedback, which is out of the ordinary when changing a product drastically.

Best of all is that the average reading time is now three times higher then on our web-products, and we he have seen a 40% increase in reader subscriptions during the summer!

From a cost perspective, the LayoutPreview layout automation features ensure that we can deliver design perfection to all our articles on both tablets and smartphones. Getting our editorial staff to work with LayoutPreview has been seemless — they love the creative flexibility and simplicity of use.

I can recommend LayoutPreview for any tablet or smartphone media product that aims for visual perfection and scaling.

From a cost perspective, the LayoutPreview layout automation features ensure that we can deliver design perfection to all our articles on both tablets and smartphones. Getting our editorial staff to work with LayoutPreview has been seemless — they love the creative flexibility and simplicity of use.

Håvar Bremer, VG 2014:

A key part of our great success is our ability to adjust content to exactly reflect the current most important events, minute by minute. It makes our readers return again and again throughout the day. DrFront enables us to do this with low effort and great results.

Per Valebrokk, E24 2011:

The introduction of DrPublish has resulted in a significant improvement in virtually every editorial process in E24.

Sales

We create, sell and deliver the media production-, editing- and automation tools, DrPublish, DrEdition Front Pages, and DrEdition Print Automation. These tools run in the browser as Software as a Service (SaaS) tools.

You may read our documentation here.

Contact us at sales@aptoma.com
Demo video