All our product customers have access to our Technical Support by mail, phone and skype during business hours, and by phone 24/7 (+47 40 48 00 15).
Normal business hours: 0900 and 1500 CET Monday through Friday, excluding national holidays.

Reporting Errors

Report service interruptions at any time, 24/7/365, free of charge (+47 40 48 00 15)
Your first point of contact will treat your request with highest priority.

General Assistance

Our engineers are available (support@aptoma.com) to assist you during normal business hours. Normal rates apply.

24/7 General Assistance

To get general assistance from our engineers outside normal business hours, start-up fees and extended rates apply. (+47 40 48 00 15)

DrVideo Support Routines

Are you experiencing issues with video playback? Please visit our debug site to have your settings checked and reported back to us on drvideo@aptoma.com during normal business hours, and at +47 40 48 00 15 otherwise.